Privacy Policy
Your privacy is important to us. It is Encore's policy to respect your privacy regarding any information we may collect from you across this website and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don't share any personally identifying information publicly or with third parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Cookie Policy
What Are Cookies
As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or break certain elements of the site's functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses advertising and analytics services (such as Google) which may set cookies to serve more relevant ads across the web and to measure the effectiveness of advertising campaigns.
- We use adverts to offset the costs of running this site. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
- Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites, so that we can credit them appropriately.
User's Responsibilities
The user undertakes the responsibility to make appropriate use of the contents and information offered on the site with enunciative, but not limitative, behaviour:
- A) Not to engage in activities that are illegal or contrary to good faith and public order;
- B) Not to spread propaganda or content of a racist, xenophobic or gambling nature, any type of illegal pornography, terrorist claims or content against human rights;
- C) Not to cause damage to the physical (hardware) and logical (software) systems of Encore, its suppliers or third parties, nor to introduce or disseminate computer viruses or any other systems capable of causing the aforementioned damage.
More Information
Hopefully that has clarified things for you. As was previously mentioned, if there is something that you aren't sure whether you need or not, it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
This policy is effective as of 2026.